1 Job in Nashville, NC
Nash County is Hiring a Telecommunicator Near Nashville, NC
Performs responsible communications and related work for the County's law enforcement, fire, and emergency services functions.
An employee in this class receives incoming routine and emergency calls, dispatches personnel and equipment, and maintains contact with law enforcement units, rescue, fire, EMS, and mutual aid as required. Work involves operating the computer-aided dispatch equipment (CAD), and the computer terminal connected to the Division of Criminal Information (DCI) and the National Crime Information Center, and maintaining records and call logs in the computer systems. Work also involves providing Emergency Medical Dispatch pre-arrival and post dispatch instructions and advising agencies on severe weather emergencies. Work involves frequent public contact which requires tact, firmness, decisiveness and judgment in obtaining necessary information from people who are under extreme stress and choosing appropriate courses of action. Work is performed in accordance with departmental policy and state and federal law. Work is performed under the supervision of the Communications Shift Supervisor and is evaluated through observation, monitoring, and review of calls and related work.
Prioritizes calls according to nature and severity of incident and provides pre and post arrival instructions to the caller using EMD, EPD and EFD protocols; dispatches personnel to answer requests for assistance; provides information about the situation as it develops and/or background information from the DCI system.
Operates a variety of electronic equipment, including computer-aided-dispatch to maintain contact with personnel from law enforcement agencies, emergency medical services, fire and rescue, public utilities, animal control, wildlife services, department of transportation, magistrate's office, health and social services and other agencies responding to emergency calls;
Operates a computer terminal to enter calls and receive information stored in the 911 CAD system about the location, occupants, type of business, chemical storage, and other information concerning the call; operates terminal connected with the Division of Criminal Information and the National Crime Information Center to obtain driver's history, vehicle registration data and criminal record information for law enforcement personnel.
Maintains communications logs and reports including the nature of calls, actions taken and the times involved; files criminal processing entries and paperwork related to certain calls.
Identifies the location of callers to choose and dispatch the proper law enforcement, fire, or rescue department or unit; uses map system to give cross street and other directions to responding personnel; advise all personnel of Amber Alerts.
Monitors fire and security alarm systems; transfers appropriate calls to other agencies, and answers County administrative lines after business hours.
Monitors activities of officers on patrol and makes radio contact to insure safety.Additional Job Duties
Cleans communication center to include vacuuming, taking out trash, etc.
Performs other related duties as required.
Considerable knowledge of the operation of a electronic radio and telecommunications systems and related Federal Communications Commission regulations.
Working knowledge of the functions, practices and procedures of a variety of law enforcement agencies, volunteer fire departments, emergency rescue units, and other emergency response agencies.
Working knowledge of the physical layout of the county.
Ability to accurately receive and transmit radio communications.
Ability to assess people and situations, to apply sound judgment, to remain calm under stressful conditions and to elicit sufficient and essential information for dispatching and assisting field personnel.
Ability to operate computers and enter data accurately.
Ability to speak clearly and distinctly.
Ability to maintain accurate and complete work activity records and files, including operating computer terminals.
Ability to maintain calm control and exercise sound judgment under the stress of emergency conditions.
Job Summary
Full Time
$46k-55k (estimate)
04/02/2023
06/27/2024
The job skills required for Telecommunicator include Law Enforcement, Medical Emergency, CAD, Telecommunications, Emergency Services, Emergency Medical Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Telecommunicator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telecommunicator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Telecommunicator positions, which can be used as a reference in future career path planning. As a Telecommunicator, it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telecommunicator. You can explore the career advancement for a Telecommunicator below and select your interested title to get hiring information.
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